Our contractors typically follow power into your home. If you have an underground service then we will mark this service, come several feet off the service, and follow the electric service to the side of your home. Overhead basically runs the same way. We install our cable under the electric service line running to the side of your home. Our contractors will also install a small gray box within a few feet of your meter base. If you have any other preferences, please contact your local office as soon as possible to let us know. Special requests will be considered, but it may delay the activation of your service. Flags may be provided on request if you wish to mark any existing underground facilities that we need to be aware of. Just drop by your local office to pick some up.
You need to find a centralized location within your home for our contractors to install our wireless router. A centralized location ensures that our wireless system can reach every square foot of your home or business.
Subscribers that sign up for gigabit service will typically see speeds of 500 - 600 Mbps through a wireless connection and the maximum 1 Gig (1,000 Mbps) speed when plugged directly into our wireless router. We deploy the latest Wi-Fi 6 technology so what you are getting is the most robust wireless network available on today’s market.
Large commercial services may have very particular needs that will have to be addressed on a case-by-case installation. If you think that your account has specific, specialized needs, please provide us with a summary of these needs when you submit your application. We may request a site visit based on your anticipated needs.